ASSURANCE GUARANTEE

ASSURANCE GUARANTEE INFORMATION

We’re committed to your complete satisfaction. On the day you pick up your custom-made piece, if it doesn’t meet your expectations, we’ll gladly re-design it to better suit your vision or refund your deposit—no questions asked. Your happiness with the final result is our top priority.

What's Included?

  • 100% assurance that your custom-made piece will meet your expectations on pick-up
  • If it doesn’t, we’ll re-design the piece or refund your deposit—your choice

What's Not Covered

  • Change of heart or design regret after approving the final drawing
  • If the item matches your approved design, the guarantee does not apply

How To Claim

  • Must be claimed on the day of pick-up—not afterward
  • Visit us in-store and speak with our team immediately if you're not satisfied

Our Commitment

  • If your piece aligns with the design but falls short in execution, we’ll happily adjust it
  • We’re here to ensure the final piece truly meets your standards